Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 1 - 3 weeks
  • United States : 3 - 10 business days
  • Europe : 1 - 6 weeks
  • Australia, New Zealand and Oceania : 1 - 6 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 12 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order

Frequently Asked Questions

What is your current production time?

Most items ship within 1-3 business days, with a few having slightly longer production times. The production time (ready to ship in) for each item can be located directly under the product photos, in the Tab titled "Shipping and Policies."

Can I customize an item?

Most items have options that you can choose from, so that the item(s) will be personalized to your (or the recipient's) taste. Options include ring sizing, chain lengths, ear wire style, metal color, Swarovski crystal colors, pin backs, etc. If you need further customization, send me an Etsy Conversation.

Do you offer gift wrapping?

Yes, all of my jewelry arrives packaged in a gift box with ribbon. I am happy to also include a message, with the gift, if it is being shipped directly to the recipient. Leave a "Note to Seller" during the checkout process, with your message for the recipient.

How do you ship?

I ship via USPS using First Class Package and Priority Mail, which can be selected at checkout. Priority Mail Express is available on some items, so please send me an Etsy Conversation, if you need Express Mail, so I can assist you.

Do you offer combined shipping?

Yes, I gladly combine shipping on multiple items, so as to save you money on the postage. You are charged the initial fee for the first item, and then there is a small charge for each additional item.

Do you offer discounts? How can I find out when you're having a Sale?

Please be sure to follow me on Facebook at
https://www.facebook.com/VictorianCuriosities
to be the first to find out about Current Sales and Discount Coupons.

How do I see the other items in your shop?

You can enter Victorian Curiosities' shop here:
https://www.etsy.com/shop/VictorianCuriosities

Where can I get updates on sales and new items from Victorian Curiosities?

You can keep up with the latest news, sales and designs by adding Victorian Curiosities to your favorites (click on the "heart" symbol) and by following Victorian Curiosities at the following links:

Instagram: https://www.instagram.com/victoriancuriosities/
Pinterest: https://www.pinterest.com/victoriancurios/
Facebook: https://www.facebook.com/VictorianCuriosities/

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