The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Most items ship within 1-3 business days, with a few having slightly longer production times. The production time (ready to ship in) for each item can be located directly under the product photos, in the Tab titled "Shipping and Policies."
Most items have options that you can choose from, so that the item(s) will be personalized to your (or the recipient's) taste. Options include ring sizing, chain lengths, ear wire style, metal color, Swarovski crystal colors, pin backs, etc. If you need further customization, send me an Etsy Conversation.
Yes, all of my jewelry arrives packaged in a gift box with ribbon. I am happy to also include a message, with the gift, if it is being shipped directly to the recipient. Leave a "Note to Seller" during the checkout process, with your message for the recipient.
I ship via USPS using First Class Package and Priority Mail, which can be selected at checkout. Priority Mail Express is available on some items, so please send me an Etsy Conversation, if you need Express Mail, so I can assist you.
Yes, I gladly combine shipping on multiple items, so as to save you money on the postage. You are charged the initial fee for the first item, and then there is a small charge for each additional item.
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